Returns & Exchanges

At Bask and Lather Co, we are dedicated to your hair and skin health; however, due to the hygienic nature of our beauty products, we can only accept returns on unopened and unused items within 30 days of delivery. If you receive a damaged or incorrect item, please contact our support team immediately for a swift resolution.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, sealed packaging and that your request is within the 30-day window from the date of purchase.

• 2.
  Contact Support

  Email our customer care team with your order number and a brief explanation of the return or exchange request to receive a Return Authorization.

• 3.
  Package Your Item

  Securely pack the unused products in their original shipping box to prevent damage during transit and include your order invoice inside.

• 4.
  Ship and Track

  Affix the provided return label to your package and drop it off at the designated carrier location, keeping your tracking number for reference.